About Us

Downtown Digital USA ~ Your Premiere Contract Printing Source

Downtown Digital USA (DDUSA) opened in August of 2009 in a small strip mall in Knoxville, Tennessee, as a print-for-pay shop. The owner (Glenn Arnold) and his two children (Evan and Elysia), all having backgrounds in printing, quickly grew the business to where a new facility was needed; the operation moved to a converted warehouse (with five times the space) in January of 2016, and added more space (including a second floor) in May of 2022. Keeping with the family tradition, Elysia's husband Greg joined the ranks around that time, as did our bindery foreman Mike.

Capabilities ~ Flat Sheet Conversion:

• Black-on-White 350,000 impressions per shift
• Full Color 100,000 impressions per shift
• Special Effects Spot UV, Metallic Gold/Silver, Fluorescent, Invisible Red, Numbering, Mail Merge, Variable Data
• Saddle-Stitching 6 inline units + 4 offline units (max capacity 140 pages with square backing)
• Book-Binding Spiral/Coil, Wire-O, 3-Ring, Perfect, Saddle+Cover
• Bindery Scoring, Folding, Perfing, Punching (including Delta), Round Cornering, Laser Die Cutting
• Screen Printing Up to 4 Colors on Apparel, Bags/Totes, or Paper Goods

Coalition:

Downtown Digital is partnered with a network of facilities, each with their own specialties and product lines. This allows DDUSA to expand their product offerings while maintaining a consistent brand and color identity for the client. With over 30 domestic and 3 international manufacturers in the coalition, almost anything can be made, printed, and/or decorated to meet the customer's needs.
• Apparel 4 different plants can screen print up to 14 colors, embroider up to 10 colors, or cut-and-sew with all-over sublimation
• Bags/Boxes 3 different factories (including one in China) that can make any paper, plastic, or vinyl bag or box
• Labels/Decals 4 different plants making roll, sheet, or individual pieces for any application
• Plastics 11 different factories (including one in Vietnam) that can extrude almost any item imaginable, from frisbees to chip clips
• Signage/Wide Format 6 different plants providing booth displays, banners, and signage on both plastics and metals
• Writing Instruments 3 facilities keep over 500 million blank pens and just as many pencils (regular, golf, or carpenter) ready to print
• Other Items We have facilities that make, print, or decorate playing cards, poker chips, pocket knives... just about anything imagineable

Target Industries:

Downtown Digital is best suited to provide retail-ready and print-on-demand goods to companies who have a perpetual need; our typical client spends between $5,000 and $500,000 annually on branded consumer-facing items. Our pricing is tier-based, with contract and/or volume commitments receiving a larger discount and priority production. Our capabilities and capacity work well with:
• Manufacturers package inserts, header/backer cards, coupons, assembly/owner manuals, labels/decals
• Performing Arts playbills, posters, tickets, apparel, show signage
• Non-Profits promotional products, magnets, calendars, mugs, advertising campaigns
• Self-Publishers/Artists books, magazines, comics/graphic novels, greeting cards/announcements
• Print Brokers replace or supplement in-house operations, commercial printing
• Multi-Location Businesses/Franchisers Always-In-Stock, Pick-In-Pack

Although we'd like to print for everyone, we are not suited to help the "casual consumer"; our pricing on smaller orders of business cards, fliers, invitations, etc., will most likely be higher than other sources.